أخبار وإعلانات

aql Service Announcement Task Reference EN-35432 Service/s Affected Colocation Service Impact Start Time Dec 9, 2025 8:00am UTC Impact Time  From Dec 9, 2025, 8:00 am to 3:00 PM UTC Outage Description/Impact Dear Customer,   On this date,...

aql Service Announcement Task Reference EN-35514 Service/s Affected Support ticket email addresses Service Impact Start Time 04/11/2025 14:55 GMT Impact Time  04/11/2025 14:55 GMT to 05/11/2025 15:30 Outage Description/Impact Dear Customer We...

aql Service Announcement Task Reference EN-35412 Service/s Affected DC3 Internet access Service Impact Start Time 04/11/2025 17:30 GMT Impact Time  04/11/2025 17:30 GMT to 04/11/2025 18:00 GMT Outage Description/Impact Dear Customer This...

aql Service Announcement Task Reference EN-35412 Service/s Affected DC3 Internet access Service Impact Start Time 26/10/2025 22:00 GMT Impact Time  Ongoing Outage Description/Impact Dear Customer We are aware of several instances of...

aql Service Announcement Task Reference N/A Service/s Affected Any service with a persistent connection, such as (but not limited to) SMPP and L2TP services may see sessions drop however they will reconnect automatically and bind to another host. Service Impact Start Time Nov 3, 2025...

aql Service Announcement Task Reference EN-31760 Service/s Affected Colocation Service Impact Start Time 18/11/24, 09:00 GMT Impact Time  26/11/25 09:00 - 17:00 GMT & 27/11/25 09:00 - 17:00 GMT Outage Description/Impact Dear Customer,...

aql Service Announcement Task Reference EN-35224 Service/s Affected Colocation Service Impact Start Time 29/10/2025 9:00 am BST Impact Time  From 29/10/2025 9:00 am BST to  31/10/2025 at 6:00 pm BST Outage Description/Impact Dear Customer,...

aql Service Announcement Task Reference N/A Service/s Affected Network resilience Service Impact Start Time 15/10/2025 09:54 Impact Time  Ongoing Outage Description/Impact Dear Customer We are currently operating at reduced network...

aql Service Announcement Task Reference EN-33637 Service/s Affected DC2 UPS services Service Impact Start Time 23/10/2024, 08:00 BST Impact Time  08:00-17:00 BST Outage Description/Impact Dear Customer,   We are writing to inform...

aql Service Announcement Task Reference EN-34203 Service/s Affected Generators at DC5 Service Impact Start Time 06/10/2025 8:00 BST Impact Time  07/10/2025 and 09/010/2025 8:00 to 17:00 BST  Outage Description/Impact Dear Customer,...