Announcements

DC5 - Planned work for Canon House Cooling

27th June 2023
aql Service Announcement Task Reference EN-25576 Service/s Affected Canon House Cooling Maintenance Start Time: 03/07/2023 09:00 BST Maintenance End Time: 05/07/2023 17:00 BST Outage Description/Impact Dear Customer,   We are...
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DC 2 UPS Array Routine Maintenance

12th June 2023
aql Service Announcement Task Reference EN-24255 Service/s Affected DC2 UPS Array Service Impact Start Time 27/06/2023 09:00 BST Impact Time  09:00 - 17:00 BST Outage Description/Impact Dear Customer,   We are writing to...
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Operating at Reduced Network Resilience - RESOLVED

31st May 2023
aql Service Announcement Task Reference N/A Service/s Affected Network resilience Service Impact Start Time 31/05/23 12:52 BST Impact Time  Ongoing Outage Description/Impact Dear Customer, We are currently operating at reduced...
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Operating at Reduced Network Resilience - RESOLVED

29th May 2023
aql Service Announcement Task Reference N/A Service/s Affected Network resilience Service Impact Start Time 27/05/23 23:18 BST Impact Time  Resolved Outage Description/Impact Dear Customer, We are currently operating at reduced...
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Operating at Reduced Network Resilience - RESOLVED

19th May 2023
aql Service Announcement Task Reference N/A Service/s Affected Network resilience Service Impact Start Time 19/05/23 10:57 BST Impact Time  Ongoing Outage Description/Impact Dear Customer, We are currently operating at reduced...
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O2 Network Service Disruption - RESOLVED

16th May 2023
aql Service Announcement Task Reference N/A Service/s Affected Outbound SMS Service Impact Start Time 16:47 BST Impact Time  Ongoing Outage Description/Impact Dear Customer,   This is to inform you that currently there is a degradation in...
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DC2 & DC3 Routine Maintenance

16th May 2023
aql Service Announcement Task Reference EN-25153 Service/s Affected Salem Cooling Service Impact Start Time 22/05/2023  09:00 BST Impact Time  09:00 - 17:00 Outage Description/Impact Dear Customer,   We are writing to inform you...
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Salem A & B Stream Power Infrastructure Maintenance

10th May 2023
aql Service Announcement Task Reference EN-24786 Service/s Affected Salem A & B Stream Power Infrastructure Service Impact Start Time 11/05/2023 09:00 BST Impact Time  8 Hours per affected day (6 days) Outage Description/Impact Dear...
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Scheduled Network Maintenance - Resolved

3rd May 2023
aql Service Announcement Task Reference N/A Service/s Affected aql core network Service Impact Start Time 02/05/23 23:30 BST Impact Time  Ongoing Outage Description/Impact Dear Customer, We currently have scheduled maintenance being...
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DC2 lighting testing

24th April 2023
aql Service Announcement Task Reference FA-728 Service/s Affected DC2 lighting Maintenance Start Time: 02/05/2023 08:30am BST  Maintenance End Time: 02/05/2023 11:30am BST Outage Description/Impact Dear Customer,   We are writing...
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