Anuncios
DC5 cooling maintenance, floor 2
10º Noviembre 2025
aql Service Announcement
Task Reference
EN-35432
Service/s Affected
Colocation
Service Impact Start Time
Dec 9, 2025 8:00am UTC
Impact Time
From Dec 9, 2025, 8:00 am to 3:00 PM UTC
Outage Description/Impact
Dear Customer,
On this date,...
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Support ticket email issues - RESOLVED
5º Noviembre 2025
aql Service Announcement
Task Reference
EN-35514
Service/s Affected
Support ticket email addresses
Service Impact Start Time
04/11/2025 14:55 GMT
Impact Time
04/11/2025 14:55 GMT to 05/11/2025 15:30
Outage Description/Impact
Dear Customer
We...
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Replacement of DC3 Internet Access Switch
4º Noviembre 2025
aql Service Announcement
Task Reference
EN-35412
Service/s Affected
DC3 Internet access
Service Impact Start Time
04/11/2025 17:30 GMT
Impact Time
04/11/2025 17:30 GMT to 04/11/2025 18:00 GMT
Outage Description/Impact
Dear Customer
This...
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Link flaps on DC3 Internet Access
31º Octubre 2025
aql Service Announcement
Task Reference
EN-35412
Service/s Affected
DC3 Internet access
Service Impact Start Time
26/10/2025 22:00 GMT
Impact Time
Ongoing
Outage Description/Impact
Dear Customer
We are aware of several instances of...
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aql Routine Planned Maintenance
29º Octubre 2025
aql Service Announcement
Task Reference
N/A
Service/s Affected
Any service with a persistent connection, such as (but not limited to) SMPP and L2TP services may see sessions drop however they will reconnect automatically and bind to another host.
Service Impact Start Time
Nov 3, 2025...
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Salem Chapel & DC5 Gas Suppression Maintenance
20º Octubre 2025
aql Service Announcement
Task Reference
EN-31760
Service/s Affected
Colocation
Service Impact Start Time
18/11/24, 09:00 GMT
Impact Time
26/11/25 09:00 - 17:00 GMT & 27/11/25 09:00 - 17:00 GMT
Outage Description/Impact
Dear Customer,...
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DC5 Floor 1 Pod 2 infrastructure improvements
20º Octubre 2025
aql Service Announcement
Task Reference
EN-35224
Service/s Affected
Colocation
Service Impact Start Time
29/10/2025 9:00 am BST
Impact Time
From 29/10/2025 9:00 am BST to 31/10/2025 at 6:00 pm BST
Outage Description/Impact
Dear Customer,...
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Reduced Network Resilience
15º Octubre 2025
aql Service Announcement
Task Reference
N/A
Service/s Affected
Network resilience
Service Impact Start Time
15/10/2025 09:54
Impact Time
Ongoing
Outage Description/Impact
Dear Customer
We are currently operating at reduced network...
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Salem Chapel DC3 UPS Maintenance
9º Octubre 2025
aql Service Announcement
Task Reference
EN-33637
Service/s Affected
DC2 UPS services
Service Impact Start Time
23/10/2024, 08:00 BST
Impact Time
08:00-17:00 BST
Outage Description/Impact
Dear Customer,
We are writing to inform...
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DC5 Generator Maintenance
9º Septiembre 2025
aql Service Announcement
Task Reference
EN-34203
Service/s Affected
Generators at DC5
Service Impact Start Time
06/10/2025 8:00 BST
Impact Time
07/10/2025 and 09/010/2025 8:00 to 17:00 BST
Outage Description/Impact
Dear Customer,...
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