Announcements
Salem Generator Repair
19th March 2024
aql Service Announcement
Task Reference
EN-28417
Service/s Affected
No Services
Service Impact Start Time
02/04/2024 8:00 BST
Impact Time
02/04/2024 - 05/04/2024, 08:00 - 17:00 BST
Outage Description/Impact
Dear Customer,
We are writing to inform you of...
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DC2 and DC3 Cooling Maintenance
12th March 2024
aql Service Announcement
Task Reference
EN-29288
Service/s Affected
Air conditioning within DC2 and DC3
Service Impact Start Time
Mar 25, 2024, 09:00 UTC
Impact Time
25/03/2024 - 27/03/2024, 09:00 - 17:00 UTC
Outage Description/Impact
Dear Customer,
We are...
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DC5 Cooling Maintenance
8th March 2024
aql Service Announcement
Task Reference
EN-29259
Service/s Affected
Air conditioning within DC5 on all floors
Service Impact Start Time
Mar 22, 2024, 08:00 UTC
Impact Time
22/03/2024 - 27/03/2024, 08:00 - 17:00 UTC
Outage Description/Impact
Dear Customer,
We...
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DC5 Humidifier Biannual Maintenance
6th March 2024
aql Service Announcement
Task Reference
EN-29221
Service/s Affected
None affected
Service Impact Start Time
Mar 11, 2024 09:00 GMT
Impact Time
09:00 - 15:00 GMT
Outage Description/Impact
Dear Customer, We are writing to inform you that we are due biannual...
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DC2 UPS Maintenance
4th March 2024
aql Service Announcement
Task Reference
EN-29191
Service/s Affected
UPS System in DC2
Service Impact Start Time
07/03/2024 09:00 GMT
Impact Time
09:00 - 17:00 GMT
Outage Description/Impact
Dear Customer,
We are writing to inform...
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DC5 Cooling services maintenance
15th February 2024
aql Service Announcement
Task Reference
EN-28860
Service/s Affected
DC5 Air Conditioning
Service Impact Start Time
13/03/2024 09:00 GMT
Impact Time
09:00 - 17:00 GMT
Outage Description/Impact
Dear Customer, We are writing to inform...
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Issues with Outbound Calls
5th February 2024
aql Service Announcement
Task Reference
EN-28650
Service/s Affected
Wholesale SIP
Service Impact Start Time
14:54 GMT
Impact Time
15:30 GMT
Outage Description/Impact
Dear Customer
We are currently aware of disruptions to our...
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Fire suppression maintenance at Salem Chapel and Canon House
12th January 2024
aql Service Announcement
Task Reference
EN-28391
Service/s Affected
Datacentre Fire Suppression
Service Impact Start Time
24/01/24 09:00 GMT
Impact Time
09:00 - 17:00 GMT Each day from 24/01/24 to 25/01/24
Outage Description/Impact
Dear...
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Loss of resilience on aql SIMs
5th January 2024
aql Service Announcement
Task Reference
EN-28179
Service/s Affected
aql MVNO SIMs (managed and L2TP)
Service Impact Start Time
05/01/24 3:50pm UTC
Impact Time
Ongoing
Outage Description/Impact
Dear Customer,
An issue is being...
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DC5 Cooling Maintenance - Update
22nd December 2023
aql Service Announcement
Task Reference
EN-28173
Service/s Affected
DC5 Cooling services
Service Impact Start Time
24/01/24 09:00 GMT
Impact Time
09:00 - 17:00 GMT Each day from 24/01/24 to 25/01/24 & 31/01/24 to 02/02/24
Outage Description/Impact...
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