Announcements
Scheduled cooling resilience check at Salem Chapel
24th April 2024
aql Service Announcement
Task Reference
EN-28649
Service/s Affected
None are expected to be affected
Service Impact Start Time
May 1, 2024, 09:00 BST
Impact Time
09:00 - 16:00 BST
Outage Description/Impact
Dear Customer,
As part of...
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Planned Network Maintenance
22nd April 2024
aql Service Announcement
Task Reference
EN-21473
Service/s Affected
Core Network Inter-site links
Service Impact Start Time
22nd April 2024 20:00 BST
Impact Time
20:00 BST to 06:00 BST Daily from 22nd April 2024 through to 27th April 2024
Outage...
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DC5 Cooling maintenance of chiller
17th April 2024
aql Service Announcement
Task Reference
EN-29607
Service/s Affected
None affected
Service Impact Start Time
May 21, 2024, 09:00 BST
Impact Time
09:00 to 17:00 BST
Outage Description/Impact
Dear Customer,
We are writing to...
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DC5 UPS Maintenance
16th April 2024
aql Service Announcement
Task Reference
EN-29689
Service/s Affected
UPS within DC5 Plant Room A
Service Impact Start Time
Apr 24, 2024, 08:00 BST
Impact Time
08:00 and 17:00 BST
Outage Description/Impact
Dear Customer,
We are...
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Fibre works affecting MVNO resilience
16th April 2024
aql Service Announcement
Task Reference
EN-29691
Service/s Affected
MVNO Customers
Service Impact Start Time
29th Apr, 2024, 23:00 BST
Impact Time
6 Hours
Outage Description/Impact
Dear Customer, Please be advised we are writing to...
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DC3 Cooling Repair
11th April 2024
aql Service Announcement
Task Reference
EN-29651
Service/s Affected
DC3 Colocation
Service Impact Start Time
24/05/2024 08:00 BST
Impact Time
24/05/2024 08:00 - 12:00 BST
Outage Description/Impact
Dear Customer,
We are writing to...
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DC5 Cooling Maintenance
10th April 2024
aql Service Announcement
Task Reference
EN-29607
Service/s Affected
Air conditioning within DC5 on all floors
Service Impact Start Time
30/05/2024 08:00 BST
Impact Time
30/05/2024 - 31/05/2024, 08:00 - 17:00 BST
Outage Description/Impact
Dear...
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Account Summary emails errors
9th April 2024
aql Service Announcement
Task Reference
DEV-7658
Service/s Affected
Emailed Account Summary
Service Impact Start Time
09/04/2024 09:00 BST
Impact Time
Ongoing
Outage Description/Impact
Dear Customer,
Your account summary may be...
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Salem Generator Repair
19th March 2024
aql Service Announcement
Task Reference
EN-28417
Service/s Affected
No Services
Service Impact Start Time
02/04/2024 8:00 BST
Impact Time
02/04/2024 - 05/04/2024, 08:00 - 17:00 BST
Outage Description/Impact
Dear Customer,
We are writing to inform you of...
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DC2 and DC3 Cooling Maintenance
12th March 2024
aql Service Announcement
Task Reference
EN-29288
Service/s Affected
Air conditioning within DC2 and DC3
Service Impact Start Time
Mar 25, 2024, 09:00 UTC
Impact Time
25/03/2024 - 27/03/2024, 09:00 - 17:00 UTC
Outage Description/Impact
Dear Customer,
We are...
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