Announcements

aql Service Announcement Task Reference EN-23743 Service/s Affected Routine maintenance on the Fire Suppression System at Canon House Maintenance Start Time: 10/01/2023 09:00 Maintenance End Time: 10/01/2023 17:00 Outage Description/Impact...

aql Service Announcement Task Reference EN-23685 Service/s Affected Leased Line Network. Impact Time  16/12/2022 09:38 Outage Description/Impact Dear Customer,   We are currently investigating issues with our Leased line network. We have observed...

aql Service Announcement Task Reference N/A Service/s Affected Outbound SMS Impact Time  09:55 08/12/2022 Outage Description/Impact Dear Customer,   We are currently aware of disruptions to our SMPP and SMS services at this time, which are causing...

aql Service Announcement Task Reference N/A Service/s Affected Annual Change Freeze Impact Time  05/12/22 9:00 - 03/01/23 9:00 Outage Description/Impact Dear Customer,   Every year during the seasonal period, it is common for communications...

aql Service Announcement Task Reference  EN-23326 Service/s Affected SMS Impact Time  03/01/2023 Outage Description/Impact Dear customer,   From 03/01/2023 onwards, we will be performing infrastructure upgrades to increase reliability and resilience with...

aql Service Announcement Task Reference N/A Service/s Affected Wholesale Voice Platform Maintenance Start Time: 29/11/2022 20:00 UTC Maintenance End Time 29/11/2022 23:59 UTC Outage Description/Impact Dear customer, In order to...

aql Service Announcement Task Reference EN-23405 Service/s Affected DC3 cooling maintenance Maintenance Start Time: 29/11/2022 09:00 Maintenance End Time 29/11/2022 17:00 Outage Description/Impact Dear Customer,   We are...

aql Service Announcement Task Reference EN-15587 Service/s Affected DC5 cooling maintenance Maintenance Start Time: 21/11/2022 09:00 Maintenance End Time 21/11/2022 17:00 Outage Description/Impact Dear Customer,   We are...

aql Service Announcement Task Reference N/A Service/s Affected Outbound SMS Service Impact Start Time 12:00 16/11/2022 Impact Time  Ongoing Outage Description/Impact Dear Customer We are currently aware of disruptions to our SMS services at this time, which...

aql Service Announcement Task Reference EN-15395 Service/s Affected DC5 UPS Service Impact Start Time 16/11/2022 09:00 Impact Time  09:00 - 17:00 Outage Description/Impact Dear Customer,   We are writing to inform you of some planned...