Announcements

aql Service Announcement Task Reference N/A Service/s Affected MO SMS Impact Time  10:43 02/02/2025 Outage Description/Impact Dear Customer,   We are aware of disruptions to our SMS service at this time, which have led to delays of inbound messages...

aql Service Announcement Task Reference EN-32297 Service/s Affected UPS System within DC5 Plant Room A Service Impact Start Time 20/02/2025, 08:00 UTC Impact Time  08:00-17:00 UTC Outage Description/Impact Dear Customer,   We are...

aql Service Announcement Task Reference EN-32515 Service/s Affected Leased Lines / SFBB terminating at DC5 Service Impact Start Time 27/01/25, 18:00 GMT Impact Time  27/01/25, 18:00 - 19:00 GMT Outage Description/Impact Dear Customer...

aql Service Announcement Task Reference EN-31994 Service/s Affected Colocation Service Impact Start Time 23/01/25, 09:00 GMT Impact Time  23/01/25  09:00-17:00 GMT Outage Description/Impact Dear Customer,   We are carrying out the...

aql Service Announcement Task Reference EN-32706 Service/s Affected Colocation Service Impact Start Time 05/02/25, 09:00 GMT Impact Time  09:00 - 17:00 GMT Outage Description/Impact Dear Customer,   We are carrying out regular...

aql Service Announcement Task Reference N/A Service/s Affected Network resilience - Resolved Service Impact Start Time 09/12/24, 13:10 GMT Impact Time  Completed Outage Description/Impact Dear Customer We are currently operating at reduced...

aql Service Announcement Task Reference N/A Service/s Affected Annual Change Freeze Service Impact Start Time Dec 16, 2024 9:00am GMT Impact Time  16/12/24 09:00 - 06/01/25 09:00 Outage Description/Impact Every year during the seasonal period,...

aql Service Announcement Task Reference EN-22077 Service/s Affected SingleNet SIMs Service Impact Start Time Nov 27, 2024, 10:00pm GMT Impact Time  2 hours Outage Description/Impact Dear Customers,   Across the course of the maintenance...

aql Service Announcement Task Reference EN-32087 Service/s Affected Colocation Service Impact Start Time 27/11/24, 09:00 GMT Impact Time  27/11/24 to 28/11/24 09:00 - 17:00 GMT Daily Outage Description/Impact Dear Customer,   We...

aql Service Announcement Task Reference EN-32087 Service/s Affected Colocation Service Impact Start Time 26/11/24, 09:00 GMT Impact Time  09:00 - 17:00 GMT Outage Description/Impact Dear Customer,   We are carrying out regularly...