أخبار وإعلانات

DC 2 and DC 3 moved to Back up power - RESOLVED

22nd January 2021
aql Service Announcement Work Order No. N/A Service/s Affected VOIP SMS Colocation LoS Connectivity Leased Line services Fax services Domain hosting services Mobile Data SIM's Service Impact Start Time 22/01/2021 11:29:29 Restoration Time...
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Gas Suppression & Room Integrity Maintenance – DC2 & DC3 Salem

20th January 2021
aql Service Announcement Work Order No. N/A Service/s Affected No services affected Service Impact Start Time 22/02/2021 08:00 Restoration Time 22/02/2021 17:00 Impact Time Expected 22/02/2021 – 08:00 to 17:00...
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CDR download failures - RESOLVED

19th January 2021
aql Service Announcement Work Order No. N/A Service/s Affected Voice Service Impact Start Time 14:13 Restoration Time 17:25 Impact Time 3 Hours 12 Minutes Outage Description/Impact Dear Customers We are...
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DC5 Coolant system maintenance 19/01/2021

18th January 2021
aql Service Announcement Work Order No. N/A Service/s Affected Colocation - DC5 Service Impact Start Time N/A Restoration Time N/A Impact Time N/A Outage Description/Impact Dear customers, We will be carrying...
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CDR download feature.

15th January 2021
aql Service Announcement Work Order No. N/A Service/s Affected CDR download feature. Service Impact Start Time N/A Restoration Time N/A Impact Time N/A Outage Description/Impact Dear customers, We’re currently...
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Line of Sight connection outage

14th January 2021
aql Service Announcement Work Order No. N/A Service/s Affected Line of sight connection issues - Resolved Service Impact Start Time 14/01/2021 08:05 Restoration Time 14/01/2021 17:00 Impact Time N/A Outage Description/Impact...
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Internal Power Distribution works schedule

13th January 2021
  aql Service Announcement Service/s Affected SMS/SMPP message transit, MVNO  Services (including GGSN) , Voice Services (including wholesale), Looking-glass, Email-to-SMS, Leeds Colo Customers Internet Access   Service Impact Start Time N/A Restoration Time N/A Outage...
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Inbound SMS to Geographic Phone numbers issue - Resolved

11th January 2021
aql Service Announcement Service/s Affected SMS sent from Mobile numbers to Geographic Landline numbers Service Impact Start Time 09-01-21 21:38:29 Restoration Time 11-01-21 09:50:24 Outage Description/Impact   Dear Customer, Please be aware that over the...
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Sunsetting of old SMS history download page

5th January 2021
aql Service Announcement Service/s Affected SMS history download from clients.aql.com and portal.aql.com Service Impact Start Time N/A Restoration Time N/A Impact Time Expected N/A Outage Description/Impact...
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aql Routine Planned Maintenance

5th January 2021
aql Service Announcement Service/s Affected Any service with a persistent connection such as (but not limited to) SMPP and L2TP services may see sessions drop however they will reconnect automatically and bind to another host. Service Impact Start Time Weekly - Monday 22:00 Restoration Time...
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