5 Jan 2021
Sunsetting of old SMS history download page

aql Service Announcement

Service/s Affected

SMS history download from and

Service Impact Start Time


Restoration Time


Impact Time Expected


Outage Description/Impact


Dear Customer,

Following the successful launch of new SMS tools in our new and improved customer portal,, we have begun the process of sun-setting duplicate services that existed on our old portal at

The first of these to be removed is the SMS history download service. Currently, the old version of this service can only be accessed via direct URL, as the links in both our old and new portal currently reroute to the new the version available via on

As of today, the direct URL link will also redirect to this new page.

Please do not hesitate to contact our support team via support ticket or phone should you have any questions regarding the above or any other queries you may have.

Kind regards

aql Support



If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: | Tel: 01133 20 30 40

Kind Regards,