6 Jul 2020
Emergency works:

aql Service Announcement

Work Order No.


Service/s Affected voice services

Service Impact Start Time

06/07/2020 17:00

Restoration Time

06/07/2020 17:10

Impact Time Expected

06/07/2020 17:00 – 17:10

Outage Description/Impact

Good Morning

In an effort to resolve an issue with call recording failing to correctly deliver on our SIP voice platform, we are carrying out a short emergency maintenance window at 17:00 today, 06/07/2020.

During these works, new calls will fail and existing calls will be cut off, as the service is brought down for a short period of time while the works are ongoing.


If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: | Tel: 01133 20 30 40

Kind Regards,