Announcements

17 Jul 2020
Connectivity outage at Barkstone house - RESOLVED

 

aql Service Announcement

Work Order No.

N/A

Service/s Affected

Line of sight connection outage - Barkstone house

Service Impact Start Time

2020-07-16 22:13

Restoration Time

Ongoing

Impact Time Expected

Ongoing

Outage Description/Impact

Good Morning

We have confirmed an outage of our relay node at Barkstone houses Leeds, which is affecting multiple customers in the building itself and the surrounding area.

We are actively arranging an onsite investigation at this time, and we will update you as this progresses.

 UPDATE:

Works to resolve equipment issue on site have been completed and service should now be restored.

If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: support@uk.aql.com | Tel: 01133 20 30 40

Kind Regards,
aql