Announcements

6 Mar 2019
VIrgin Mobile Cease SMS service to Geographic numbers
Dear Customer,
 
Virgin Mobile have taken the decision to cease sending SMS to UK geographic landline telephone numbers. This is a decision that affects inbound SMS (MO) from Virgin Mobile handsets to any UK landline numbers, regardless of supplier across the industry.
 
Discussions are ongoing with Virgin Mobile to explore a solution, however there are no timescales for this and there is no guarantees for future service.
 
Inbound SMS (MO) from all other major UK MNOs and MVNOs are unaffected and outbound SMS (MT) messages sent to Virgin Mobile customers will continue to work as normal.  
 
If you have any further questions or concerns then please contact your Account Manager on 01133 203040, or email enquiries@uk.aql.com 

Regards,
 
aql Support