11 Sep 2020
SMS sending API issue


aql Service Announcement

Work Order No.


Service/s Affected

SMS API issues

Service Impact Start Time

09:09 11/09/2020

Impact Time Expected

09:09 11/09/2020 to 09:31 11/09/2020


Outage Description/Impact

Dear Customers:

Please be aware that we have suffered a fault with our SMS API's this morning, which would result in an attempt to send SMS via our gateway address reporting either a username and password error, or that your account is out of credit.

At this time we can confirm that this issue has been resolved.


If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: | Tel: 01133 20 30 40


Kind Regards,