Announcements
DC2 UPS Maintenance
4th March 2024
aql Service Announcement
Task Reference
EN-29191
Service/s Affected
UPS System in DC2
Service Impact Start Time
07/03/2024 09:00 GMT
Impact Time
09:00 - 17:00 GMT
Outage Description/Impact
Dear Customer,
We are writing to inform...
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DC5 Cooling services maintenance
15th February 2024
aql Service Announcement
Task Reference
EN-28860
Service/s Affected
DC5 Air Conditioning
Service Impact Start Time
13/03/2024 09:00 GMT
Impact Time
09:00 - 17:00 GMT
Outage Description/Impact
Dear Customer, We are writing to inform...
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Issues with Outbound Calls
5th February 2024
aql Service Announcement
Task Reference
EN-28650
Service/s Affected
Wholesale SIP
Service Impact Start Time
14:54 GMT
Impact Time
15:30 GMT
Outage Description/Impact
Dear Customer
We are currently aware of disruptions to our...
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Fire suppression maintenance at Salem Chapel and Canon House
12th January 2024
aql Service Announcement
Task Reference
EN-28391
Service/s Affected
Datacentre Fire Suppression
Service Impact Start Time
24/01/24 09:00 GMT
Impact Time
09:00 - 17:00 GMT Each day from 24/01/24 to 25/01/24
Outage Description/Impact
Dear...
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Loss of resilience on aql SIMs
5th January 2024
aql Service Announcement
Task Reference
EN-28179
Service/s Affected
aql MVNO SIMs (managed and L2TP)
Service Impact Start Time
05/01/24 3:50pm UTC
Impact Time
Ongoing
Outage Description/Impact
Dear Customer,
An issue is being...
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DC5 Cooling Maintenance - Update
22nd December 2023
aql Service Announcement
Task Reference
EN-28173
Service/s Affected
DC5 Cooling services
Service Impact Start Time
24/01/24 09:00 GMT
Impact Time
09:00 - 17:00 GMT Each day from 24/01/24 to 25/01/24 & 31/01/24 to 02/02/24
Outage Description/Impact...
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Reduced Network Resiliency - Updated
19th December 2023
aql Service Announcement
Task Reference
EN-28137
Service/s Affected
Network resilience
Service Impact Start Time
12:40 GMT
Impact Time
Ongoing
Outage Description/Impact
Dear Customer
We are currently operating at reduced network...
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DC5 UPS Maintenance
18th December 2023
aql Service Announcement
Task Reference
EN-28129
Service/s Affected
DC5 B Stream UPS Services
Service Impact Start Time
02/02/2024 09:00 GMT
Impact Time
09:00 - 17:00 GMT 02/02/2024
Outage Description/Impact
Dear Customer, We are writing to...
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DC5 Generator Maintenance
13th December 2023
aql Service Announcement
Task Reference
E N-27598
Service/s Affected
DC5 generator maintenance
Service Impact Start Time
09/01/24 9:00 UTC
Impact Time
09:00 - 17:00
Outage Description/Impact
Dear Customer, We are writing to inform you...
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Salem Chapel generator maintenance
4th December 2023
aql Service Announcement
Task Reference
EN-27645
Service/s Affected
DC2 and DC3 generator maintenance
Service Impact Start Time
08/12/23 9:00 UTC
Impact Time
09:00 - 17:00 UTC
Outage Description/Impact
Dear Customer, We are writing to...
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