Announcements
CDR download feature.
15th January 2021
aql Service Announcement
Work Order No.
N/A
Service/s Affected
CDR download feature.
Service Impact Start Time
N/A
Restoration Time
N/A
Impact Time
N/A
Outage Description/Impact
Dear customers,
We’re currently...
More »
Line of Sight connection outage
14th January 2021
aql Service Announcement
Work Order No.
N/A
Service/s Affected
Line of sight connection issues - Resolved
Service Impact Start Time
14/01/2021 08:05
Restoration Time
14/01/2021 17:00
Impact Time
N/A
Outage Description/Impact...
More »
Internal Power Distribution works schedule
13th January 2021
aql Service Announcement
Service/s Affected
SMS/SMPP message transit, MVNO Services (including GGSN) , Voice Services (including wholesale), Looking-glass, Email-to-SMS, Leeds Colo Customers Internet Access
Service Impact Start Time
N/A
Restoration Time
N/A
Outage...
More »
Inbound SMS to Geographic Phone numbers issue - Resolved
11th January 2021
aql Service Announcement
Service/s Affected
SMS sent from Mobile numbers to Geographic Landline numbers
Service Impact Start Time
09-01-21 21:38:29
Restoration Time
11-01-21 09:50:24
Outage Description/Impact
Dear Customer,
Please be aware that over the...
More »
Sunsetting of old SMS history download page
5th January 2021
aql Service Announcement
Service/s Affected
SMS history download from clients.aql.com and portal.aql.com
Service Impact Start Time
N/A
Restoration Time
N/A
Impact Time Expected
N/A
Outage Description/Impact...
More »
aql Routine Planned Maintenance
5th January 2021
aql Service Announcement
Service/s Affected
Any service with a persistent connection such as (but not limited to) SMPP and L2TP services may see sessions drop however they will reconnect automatically and bind to another host.
Service Impact Start Time
Weekly - Monday 22:00
Restoration Time...
More »
Gas Suppression & Room Integrity Maintenance – All Datacentres
21st December 2020
aql Service Announcement
Work Order No.
N/A
Service/s Affected
No services affected
Service Impact Start Time
21/01/2021 08:00
Restoration Time
22/01/2021 17:00
Impact Time Expected...
More »
Service disruption - SMS messages to Geographic numbers
17th December 2020
aql Service Announcement
Work Order No.
N/A
Service/s Affected
SMS to Geographic Numbers
Service Impact Start Time
17/12/2020 12:35
Restoration Time
17/12/2020 15:06
Impact Time
2 hours 35 minutes
Outage Description/Impact...
More »
3G/4G data SIM disruption
17th December 2020
aql Service Announcement
Work Order No.
N/A
Service/s Affected
3G/4G mobile data SIMs
Service Impact Start Time
17/12/2020 08:35
Restoration Time
17/12/2020 09:47
Impact Time
1 hour 12 minutes
Outage Description/Impact...
More »
Planned Routine Maintenance DC5 Cooling Infrastructure
11th December 2020
aql Service Announcement
Work Order No.
N/A
Service/s Affected
Planned Routine Maintenance DC5 Cooling Infrastructure
Service Impact Start Time
18/01/2021 09:00
Restoration Time
18/01/2021 18:00
Impact Time Expected...
More »