24 Sep 2018
aql Service Announcement -
Dear Customer, Our engineers are currently investigating an issue with our platform. Customers were unable to make or receive phone calls over the platform. This has been resolved as of 9:45:28. If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist. Email: | Tel: 01133 20 30 40 Kind...
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18 Sep 2018
RESOLVED SMS issues to shared gateway number +447786208001
RESOLVED As of 15:46 this service is now restored. ____________________________________________________ Dear customers,  We are currently experiencing issues with inbound SMS that are sent to our shared gateway  number (+447786208001).  At this time SMS to this number are not being received. We are working on a solution but messages that have been sent in the interim...
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6 Sep 2018
(RESOLVED) Inbound Voice Traffic (PSTN to SIP)
Dear Customer, UPDATE: As of 16:34 capacity has now been restored. ---------------------------------------------------------------------------------------------------------- SERVICE ANNOUNCEMENT: We are currently investigating a major loss of capacity in London that is impacting multiple interconnects. Capacity is reduced and customers may experience some congestion on...
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