Announcements

24 Sep 2018
aql Service Announcement - sip.aql.com
Dear Customer, Our engineers are currently investigating an issue with our sip.aql.com platform. Customers were unable to make or receive phone calls over the platform. This has been resolved as of 9:45:28. If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist. Email: support@uk.aql.com | Tel: 01133 20 30 40 Kind...
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18 Sep 2018
RESOLVED SMS issues to shared gateway number +447786208001
RESOLVED As of 15:46 this service is now restored. ____________________________________________________ Dear customers,  We are currently experiencing issues with inbound SMS that are sent to our shared gateway  number (+447786208001).  At this time SMS to this number are not being received. We are working on a solution but messages that have been sent in the interim...
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6 Sep 2018
(RESOLVED) Inbound Voice Traffic (PSTN to SIP)
Dear Customer, UPDATE: As of 16:34 capacity has now been restored. ---------------------------------------------------------------------------------------------------------- SERVICE ANNOUNCEMENT: We are currently investigating a major loss of capacity in London that is impacting multiple interconnects. Capacity is reduced and customers may experience some congestion on...
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