Loss of resilience on aql SIMs
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aql Service Announcement |
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Task Reference |
EN-28179 |
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Service/s Affected |
aql MVNO SIMs (managed and L2TP) |
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Service Impact Start Time |
05/01/24 3:50pm UTC |
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Impact Time |
Ongoing |
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Outage Description/Impact |
Dear Customer, An issue is being investigated upstream resulting in issues with our resilience on the aql MVNO. This coincided with a percentage of our SIMs disconnecting and reconnecting. |
If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.
Email: [email protected] | Tel: 01133 20 30 40
Kind Regards,
aql