Support ticket email issues - RESOLVED
|
aql Service Announcement |
|
|
Task Reference |
EN-35514 |
|
Service/s Affected |
Support ticket email addresses |
|
Service Impact Start Time |
04/11/2025 14:55 GMT |
|
Impact Time |
04/11/2025 14:55 GMT to 05/11/2025 15:30 |
|
Outage Description/Impact |
Dear Customer We are currently aware of an issue affecting our platform's ability to raise support tickets directly from emails sent to the following addresses: We are actively investigating this issue at this time, and we will ensure that you are updated as this progresses. Please expect our next update before 15:00. Update: We can confirm that this issue has now been resolved, and email support requests are being processed as standard. |
If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.
Email: [email protected] | Tel: 01133 20 30 40
Kind Regards,
aql