Connectivity at risk
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aql Service Announcement |
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Task Reference |
EN-36399 |
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Service/s Affected |
Customers who take internet access or any IP services from aql |
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Service Impact Start Time |
May 27th, 2026 08:00 AM BST |
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Impact Time |
May 27th, 2026, 08:00 AM to May 30th, 2026 at 08:00 AM BST |
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Outage Description/Impact |
Dear customer: We have identified an issue on one of our core switches which means that it is not rerouting traffic in the event of a link failure.
We are investigating the issue and taking steps to rectify.
No disruption is expected to any services, however all IP services should be considered at risk throughout. |
If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.
Email: [email protected] | Tel: 01133 20 30 40
Kind Regards,
aql