Task Reference

N/A

Service/s Affected

Portal and API services 

Service Impact Start Time

13/04/2023 15:00

Impact Time 

Ongoing

Outage Description/Impact

Dear Customers

We are currently experiencing disruptions to services on both our customer portal as well as with our customer APIs.

We are actively investigating the source of the disruption at this time, as we work to restore normal service.

Our next update will be at 16:00 or on resolution.

UPDATE:

We can confirm that all services have now recovered and that no further service disruptions should be experienced.