Task Reference

N/A

Service/s Affected

Outbound SMS

Impact Time 

17:50 11/08/2023

Outage Description/Impact

Dear Customer,

We are currently aware of disruptions to our SMPP and SMS services at this time, which are causing delays in SMS message delivery at this time.

Our technical teams are aware of this issue and are actively investigating. We will ensure this announcement is updated every hour or sooner.

Resolved - All SMS messages that experienced a delay were successfully sent by 02:21, and there are currently no additional problems or delays being encountered