Service Disruption - Message delivery to Geographic numbers - RESOLVED
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aql Service Announcement |
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Task Reference |
EN-24106 |
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Service/s Affected |
Geographic number SMS services |
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Service Impact Start Time |
06/02/2023 15:16:47 |
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Outage Description/Impact |
Dear Customer,
We are currently aware of a service disruption that is affecting some customers' geographic numbers. This is having an effect on our ability to successfully deliver SMS messages to these numbers.
We are actively investigating to isolate the cause of this service disruption, and we will report back with an update on this announcement at 16:30.
UPDATE: We are continuing to work with our upstream partners to resolve this issue, and we will provide a further update at 09:30 tomorrow or on resolution.
UPDATE: We can confirm that this issue has now been resolved and that SMS traffic should now be flowing without issues to geographic numbers. |
If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.
Email: [email protected] | Tel: 01133 20 30 40
Kind Regards,
aql