Task Reference

N/A

Service/s Affected

Mobile Data Sim Services

Service Impact Start Time

21/03/2023 01:30

Impact Time 

21/03/2023 01:30 - 07:30

Outage Description/Impact

Dear Customer

We are currently aware of disruptions to our Data SIM services that occurred at 01:30 - 07:30, which affected a small number of customers ability to correctly connect their SIMs to our service.

We are actively investigating to find the source of this disruption, and we will ensure this announcement is updated as the investigation progresses.