Announcements

15 Oct 2025
Reduced Network Resilience

aql Service Announcement

Task Reference

N/A

Service/s Affected

Network resilience

Service Impact Start Time

15/10/2025 09:54

Impact Time 

Ongoing

Outage Description/Impact

Dear Customer

We are currently operating at reduced network resilience. There is currently no service impact as traffic has re-routed over other links.

Our engineers are actively investigating the disruption. The next update will be provided at 14:30 or before if further information becomes available.

UPDATE: It has been confirmed that this disruption has been caused by an optical card failure. Our next update will be at 09:00 on 16/10/2025 or before if further information becomes available.

If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: [email protected] | Tel: 01133 20 30 40

Kind Regards,
aql