Announcements

5 Feb 2024
Issues with Outbound Calls

aql Service Announcement

Task Reference

EN-28650

Service/s Affected

Wholesale SIP

Service Impact Start Time

14:54 GMT

Impact Time 

15:30 GMT

Outage Description/Impact

Dear Customer

We are currently aware of disruptions to our SIP trunking services during the period of 14:54 - 15:30 GMT.

We have investigated this issue and have put a remedial fix in place.

If you are still affected by this issue, please flush your DNS cache for aql.com/siptrunking.sbc.aql.com or add a static host entry for siptrunking.sbc.aql.com towards 141.170.24.20.

If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: [email protected] | Tel: 01133 20 30 40

Kind Regards,
aql