Announcements

9 Apr 2024
Account Summary emails errors

aql Service Announcement

Task Reference

DEV-7658

Service/s Affected

Emailed Account Summary

Service Impact Start Time

09/04/2024 09:00 BST

Impact Time 

Ongoing

Outage Description/Impact

Dear Customer,

 

Your account summary may be including historical credit notes and not showing the associated invoice. A fix for this is being prepared, and you can view your invoices and credit notes via our customer portal in the meantime.

If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.

Email: [email protected] | Tel: 01133 20 30 40

Kind Regards,
aql